Covid-19 Updates

As a company, we are committed to working together to make sure our residents, prospective residents, and employees are cared for and informed during these uncertain times.  We are continuing to monitor the COVID-19 outbreak and actively following guidance and recommendations from the Centers for Disease Control (CDC).  Our priority is taking actions to keep residents, prospective residents, and employees safe.  We are here to help you and we will continue to support everyone virtually.


Covid-19 FAQ 

  • How can I view an apartment without visiting the property in person?
    • Check out the Photo Galleries on our website.
    • View our Floorplans on our website.
    • Contact our leasing office and we’ll conduct a virtual tour.
  • How do I contact the office electronically?
    • Complete the Contact Us form on our website.
    • Call us at the number on our website.
    • If you’re a resident, you can e-mail us from your resident portal account.
  • I have a scheduled move-in/move-out, can that still happen?
    • Yes! Please contact us to coordinate.
  • How can I stay connected with my neighbors and community?
    • Look for updates here – our website, resident portal, emails and on Facebook.
  • Is someone in the office?
    • Yes! We are working in the office during business hours. We are here to meet with you by phone and email.
  • How do I pay my rent?
    • Pay online by either ACH (check) or Credit Card. You can make these payments on our Portal. If you do not have access to our Portal, please contact the office by phone or email and we can help get you set up.
  • Are amenities open?
    • At this time, all non-essential amenities are closed (Fitness Center, Clubroom, etc.) All laundry facilities, where applicable, will remain open at this time.
  • How do I receive packages?
    • At this time, we are directing deliveries to individual apartments. Where applicable, package lockers are accessible. If you’re not sure about your individual property’s package policy, please contact the office for more information.
  • How will my maintenance issues be addressed?
    • At this time, we are only addressing essential and emergency maintenance requests. You can enter a service request on our Portal or you can call/email the office with the request.
      • All non-essential service requests will be placed on hold until they can be addressed safely and appropriately.